What has been the most rewarding aspect of your founder journey?
The most rewarding aspect of my journey in starting this business has been the opportunity to make a difference and add value to people's lives. Whether it's my clients or those in need of urgent assistance, I strive to be the go-to resource, a
dependable and reliable support system. I go above and beyond by reaching out to my clients just to brighten their day and offer a dose of care. Sometimes they simply need to hear a friendly voice, knowing that I am there for them in both good times and challenging situations. It is immensely fulfilling to be the person they trust and rely on, solving their problems and being their reliable support.
Additionally, I find great joy in mentoring and coaching other small businesses, helping them thrive and survive in their own endeavors. I firmly believe that I am no different from anyone else, just a humble individual from Columbia, South Carolina,
who takes pride in assisting others. The blessings I have received in return often originate from unexpected sources, stemming from the seeds I have planted or the assistance I have provided to those around me.
Any lessons learned that you would like to share?
One of the most important lessons I have learned throughout this journey is that I cannot do it all alone. Despite having diverse skills and expertise in various areas, there is a limit to my capacity for growth. Recognizing this, I made the decision to hire experts and surround myself with the right people, although I have also made mistakes by hiring the wrong individuals at times.
But here’s the thing–it's not about them being inherently wrong, but rather about finding the right fit for each person in the organization. Placing individuals in roles that align with their gifts and strengths, allowing them to flourish and thrive, is a recipe for success that benefits everyone involved.
When the combination of the right person and the right seat is achieved, the entire team experiences growth and prosperity. Building relationships is fundamental in both life and business, as people prefer to do business with those they know, like, and trust. I'm doing a better job now of working on and not in my business because I’ve hired the right people and placed them in the right seats.